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Notice of Privacy Practices — California Psychological Services, Inc.
California Psychological Services, Inc.
2301 Bellevue Ave, 10th Floor, Los Angeles, CA 90026  ·  213-207-6561  ·  info@capsychservices.com

Notice of Privacy Practices

Updated June 24, 2026  ·  Originally effective December 18, 2020
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Pledge Regarding Health Information

California Psychological Services, Inc. understands that health information about you and your health care is personal. California Psychological Services, Inc. is committed to protecting health information about you. California Psychological Services, Inc. creates a record of the care and services you receive. This record is necessary to provide you with quality care and to comply with certain legal requirements.

This notice applies to all records of your care generated by this mental health care practice. It describes the ways in which California Psychological Services, Inc. may use and disclose health information about you, your rights regarding the health information we maintain, and certain obligations we have regarding its use and disclosure.

California Psychological Services, Inc. is required by law to:

California Psychological Services, Inc. may change the terms of this Notice, and such changes will apply to all information on file. The new Notice will be available upon request, at our office, and on our website.

How We May Use and Disclose Your Health Information

For Treatment, Payment, or Health Care Operations

Federal privacy rules allow health care providers with a direct treatment relationship with you to use or disclose your PHI without written authorization to carry out treatment, payment, or health care operations. For example, if a clinician consults with another licensed provider about your condition, California Psychological Services, Inc. may use and disclose your PHI to assist in diagnosis and treatment.

Disclosures for treatment purposes are not limited to the minimum necessary standard, because therapists and other providers need complete information to deliver quality care. “Treatment” includes coordination and management of health care with a third party, consultations between providers, and referrals from one provider to another.

Lawsuits and Disputes

If you are involved in a lawsuit, California Psychological Services, Inc. may disclose health information in response to a court or administrative order, a subpoena, discovery request, or other lawful process—but only if efforts have been made to notify you about the request or to obtain a protective order.

Certain Uses and Disclosures Require Your Authorization

Psychotherapy Notes

California Psychological Services, Inc. keeps “psychotherapy notes” as defined in 45 CFR § 164.501. Any use or disclosure of such notes requires your written Authorization unless the use or disclosure is:

  1. a. For California Psychological Services, Inc.’s use in treating you.
  2. b. For training or supervising mental health practitioners to improve their skills in group, joint, family, or individual counseling or therapy.
  3. c. For California Psychological Services, Inc.’s use in defending itself in legal proceedings instituted by you.
  4. d. For use by the Secretary of Health and Human Services to investigate compliance with HIPAA.
  5. e. Required by law and the use or disclosure is limited to the requirements of such law.
  6. f. Required by law for certain health oversight activities pertaining to the originator of the psychotherapy notes.
  7. g. Required by a coroner performing duties authorized by law.
  8. h. Required to help avert a serious threat to the health and safety of others.

Marketing Purposes

California Psychological Services, Inc. will not use or disclose your PHI for marketing purposes without your written Authorization, as required by HIPAA and California law.

Sale of PHI

California Psychological Services, Inc. will not sell your PHI in the regular course of business.

Other Uses Requiring Authorization

Under the California Confidentiality of Medical Information Act (CMIA, Civil Code § 56 et seq.), additional disclosures beyond those permitted under federal HIPAA rules may require your written authorization. California Psychological Services, Inc. will obtain your authorization before making any disclosure not otherwise permitted by law.

Certain Uses and Disclosures Do Not Require Your Authorization

Subject to certain limitations in the law, California Psychological Services, Inc. may use and disclose your PHI without your Authorization for the following reasons:

Certain Uses and Disclosures Require Your Opportunity to Object

Disclosures to Family, Friends, or Others

California Psychological Services, Inc. may provide your PHI to a family member, friend, or other person you indicate is involved in your care or payment for your health care, unless you object in whole or in part. The opportunity to consent may be obtained retroactively in emergency situations.

Your Rights With Respect to Your PHI

Request Limits on Use & Disclosure

You may ask us not to use or disclose certain PHI for treatment, payment, or health care operations. We are not required to agree and may decline if it would affect your care.

Restrict Out-of-Pocket Disclosures

If you pay for a service in full out-of-pocket, you may request we not disclose that PHI to your health plan for payment or operations purposes.

Choose How We Contact You

You may ask us to contact you in a specific way (e.g., home or office phone) or send mail to a different address. We will agree to all reasonable requests.

Access & Copy Your PHI

Other than psychotherapy notes, you may inspect and obtain a copy of your records. Under California Health & Safety Code § 123111, we will respond within 15 business days. A reasonable, cost-based fee may apply.

Accounting of Disclosures

You may request a list of disclosures made for purposes other than treatment, payment, or operations. We will respond within 15 days. The first annual request is free; additional requests may incur a fee.

Request Amendment of Your PHI

If you believe your PHI contains an error or is missing important information, you may request an amendment. We will respond in writing within 60 days.

Copy of This Notice

You may request a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

Breach Notification

You have the right to be notified in the event of a breach of your unsecured PHI, consistent with California and federal law.

Sensitive Information Protections

California law provides heightened protections for mental health records, substance use, HIV/AIDS status, reproductive health, and sexual orientation/gender identity. Special authorization is required before disclosure in most circumstances.

Complaints

If you believe California Psychological Services, Inc. has violated your privacy rights, you may file a complaint with any of the following. California Psychological Services, Inc. will not retaliate against you for filing a complaint.

California Psychological Services, Inc.

2301 Bellevue Ave, 10th Floor, Los Angeles, CA 90026
213-207-6561  ·  info@capsychservices.com

U.S. Department of Health & Human Services, Office for Civil Rights

200 Independence Ave SW, Washington, DC 20201
1-800-368-1019  ·  www.hhs.gov/ocr/privacy

California Department of Health Care Services (Medi-Cal concerns)

www.dhcs.ca.gov

Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), you have certain rights regarding the use and disclosure of your protected health information.

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